VEROMINT

Terms of Service

VeroMint, operated by VeroMinds LLC · Effective August 13, 2026

These Terms of Service (the "Terms") are an agreement between you and VeroMinds LLC ("VeroMint", "we", "us"). They govern your use of the VeroMint mobile app and the veromint.app website (together, the "Service"). By creating an account, buying a ticket, or otherwise using the Service, you agree to these Terms and to our Privacy Policy.

1. What VeroMint is

VeroMint is a venue: a marketplace where collectors list, buy, sell, and trade trading cards with each other, and where event organizers sell admission and vendor tickets to their own events. When you buy something on VeroMint, your purchase contract is with the seller or event organizer — not with VeroMint. We provide the platform, payment plumbing, and tools; we are not a party to the transaction, and we do not own, inspect, or authenticate the items users sell unless we expressly say otherwise.

2. Eligibility and accounts

You must be at least 13 years old to use the Service. We do not knowingly permit children under 13 to use the Service, and we will close any account we discover belongs to a child under 13.

If you are 13 to 17 years old, you may browse, track your collection, message other users, and buy items only with the involvement of a parent or legal guardian. Your parent or legal guardian must review these Terms and consent to them on your behalf, and to your use of the Service. Any purchase you make must use a payment method belonging to your parent or legal guardian, used with their permission.

If you are 13 to 17 years old, you may not sell or trade items, may not receive payouts, may not register as a seller, may not organize ticketed events, and may not purchase advertising placements. Our payment partner requires identity verification and a minimum age of 18 for anyone who receives money through the Service, and we do not make exceptions.

If you are a parent or legal guardian who permits a minor to use the Service, these Terms apply to you as well, and you are responsible for the minor’s use of the Service, including all purchases, content, and conduct on the minor’s account.

If you are 18 or older, or the age of majority where you live if older, you may sell, trade, receive payouts, organize ticketed events, and purchase advertising, subject to the rest of these Terms.

At your first purchase on the Service, you will be asked to confirm: "I am 18 or older, or I am using my parent or guardian’s payment method with their permission." We record your acceptance together with the document version and the date and time.

You are responsible for your account and everything done with it. Keep your credentials private, and tell us promptly if you suspect unauthorized use.

Information you provide must be accurate. One account per person unless we approve otherwise.

3. Payments, escrow, and payouts

All payments are processed by Stripe. VeroMint never receives or stores full card numbers. Sellers and organizers must onboard with Stripe to receive money, and Stripe’s own terms apply to them. For marketplace orders, buyer payments are held (in escrow-style) and released to the seller after delivery plus a short protection window, or as otherwise described in the app. Funds are held and moved by Stripe — VeroMint is not a bank and does not take custody of your money. For event tickets, the charge is made directly on the organizer’s Stripe account: the organizer is the merchant and seller of record. VeroMint charges the fees shown in the app at the time of the transaction (seller fees by plan tier; a per-ticket fee on event tickets). Fees are not refundable except where the app or the law says otherwise. You are responsible for your own income and other personal taxes arising from your use of the Service. Where applicable law treats VeroMint as a marketplace facilitator, VeroMint will calculate, collect, and remit sales tax on marketplace transactions through our payment partner’s tax service, and sellers are responsible for any transaction taxes VeroMint is not required to collect on their behalf. For advertising purchases made through VeroMint’s own checkout, VeroMint is the seller and, separately from the marketplace-facilitator basis above, will calculate, collect, and remit any tax applicable law imposes on that sale, also through our payment partner’s tax service. Organizers remain solely responsible for taxes on ticket sales, since those are processed directly through the organizer’s own connected payment account and VeroMint is not the merchant of record for them.

3A. Promotions and offers

From time to time we may offer promotions, such as discounts, credits, referral rewards, free trial periods, or free subscription months. Unless the specific offer states otherwise, all promotions are subject to this section.

Eligibility. Each promotion is open only to users who meet the conditions stated in the offer, which may include account age, plan tier, region, or a claim deadline. We may verify eligibility before or after a benefit is applied.

One claim per account and per person. A promotion may be claimed once per account and once per person, whichever is fewer. Creating or using multiple accounts to claim a promotion more than once is a violation of these Terms.

No cash value. Promotional benefits have no cash value, are not redeemable for cash, are not transferable, and may not be combined with other offers unless we say so.

Promotional and discount codes. Where a promotion is redeemed by entering a code, the code is valid only for the offer, plan, item type, or transaction stated when we issue it, and you must enter it at checkout or the location stated in the app to receive the benefit. We do not apply a code’s benefit to a purchase made without entering it, and we do not apply a benefit retroactively to a completed order. A discount cannot reduce a one-time charge below the minimum charge amount shown at checkout; discounted subscription billing periods may bill $0.

Expiration. Each promotional or discount code may carry an expiration date or redemption window stated when we issue it. A code cannot be redeemed once it expires, and we are not required to extend an expired code or issue a replacement.

Combination limits and revocation. Unless a specific code states otherwise, only one promotional or discount code may be applied to a single order, subscription purchase, or advertising purchase, and a code may not be combined with any other promotional or discount code or with the Welcome Offer. We may modify the terms of an unredeemed code or deactivate it at any time before redemption; doing so does not affect a checkout already in progress using the code, a discount already applied to a completed order, or the discounted pricing already attached to an active subscription for its full stated promotional duration.

Welcome Offer. Our launch promotion, the Welcome Offer, grants one free month of the Plus plan to the first 200 eligible accounts that claim it, one claim per account. Claiming the Welcome Offer does not require a payment method and does not start a subscription. If you do not separately subscribe to a paid plan before the free month ends, the Welcome Offer simply lapses: no charge occurs, no subscription begins, and no action is required on your part. The Welcome Offer does not automatically convert to a paid subscription and does not itself renew.

Changes. We may modify, suspend, or end any promotion at any time. Ending a promotion does not remove a benefit already applied to your account for the current billing period.

Abuse. We may revoke promotional benefits obtained through fraud, misrepresentation, multiple accounts, or any breach of these Terms, and we may recover the value of benefits obtained that way.

3B. Subscriptions

Plans. We offer Plus, Pro, and Business subscription plans that lower marketplace fees and, for Pro and Business, include additional account features. Each plan is available on monthly or yearly billing, at your choice; yearly billing is offered at a discount to the monthly price. Current pricing for each plan and billing option is shown in the app before you subscribe.

Billing and automatic renewal. Subscriptions are billed through Stripe web checkout on the recurring monthly or yearly cycle you select, at the price in effect when each billing period begins. YOUR SUBSCRIPTION AUTOMATICALLY RENEWS EACH BILLING PERIOD, MONTHLY OR YEARLY AS YOU SELECTED, UNTIL YOU CANCEL. By subscribing, you authorize us to charge your payment method on file each renewal date.

Your consent to auto-renewal. Subscribing requires a separate, specific confirmation of these automatic-renewal terms, in addition to your acceptance of these Terms generally. We record that confirmation together with the plan, the price, and the date and time, and retain the record for at least three years, or one year after your subscription ends, whichever is longer.

Cancellation. You may cancel at any time from Account settings, then Subscription, then Manage subscription, in the app. Cancellation stops future renewals; it does not refund the current billing period, and your plan benefits continue through the end of the period you already paid for.

Refunds. Except where the law requires otherwise, subscription charges are non-refundable once a billing period has started.

Price changes. If we change the price of your plan, we will give you clear notice by email at least 7 days, and not more than 30 days, before the new price takes effect, together with instructions on how to cancel. Continuing your subscription after the new price takes effect means you accept it; if you don’t agree, you can cancel before then.

Renewal notice for yearly plans. If you are on a yearly billing cycle, we will also send notice by email at least 15 days, and not more than 45 days, before your plan renews, stating that it will renew automatically unless you cancel, the renewal term and cost, a direct method to cancel online, and our contact information.

Annual reminder. At least once every twelve months, we will send you a reminder, through the same channel you used to subscribe, describing the plan you are subscribed to, the amount and frequency of the charge, and how to cancel.

4. Marketplace rules

4A. Disputes, chargebacks, and refunds

Opening a dispute. A buyer may open a dispute on a marketplace order for one of the following reasons: item not received, item not as described, item damaged, wrong item received, counterfeit concern, payment issue, or another reason described at filing under “other.” The dispute must be opened within the window shown in the app for that order.

Evidence and response windows. When we ask a party for evidence, a response, or a decision (for example, accepting a return), that party has 72 hours to respond from the time we send the request, unless we state a different window in the request. If a party does not respond within the window, we may decide the dispute on the information we have.

Our decision. We review disputes in good faith based on the evidence provided, order records, tracking data, and message history on the Service. We decide, at our sole discretion, whether to refund the buyer in whole or in part, release escrowed funds to the seller in whole or in part, require a return of the item before a refund, or take another reasonable action. Our decision is final as to the Service and the escrowed funds. It does not limit any right you may have under the Virginia Consumer Protection Act, with your card issuer, or otherwise under law.

Holds during disputes. While a dispute is open, we may hold escrowed funds past the normal release window until the dispute is resolved.

Returns. If we condition a refund on a return, the buyer must ship the item back with tracking within the window we state, and the refund may be withheld until the return is delivered in the condition required.

Chargebacks. We encourage you to use the dispute process before contacting your card issuer, because it is usually faster and lets us hold funds while we investigate. If a payment you received is reversed through a chargeback or similar payment network process, you are responsible for the reversed amount and any chargeback fees our payment processor charges us. We may set off and recover those amounts against your pending payouts or escrowed funds, or, if those are insufficient, by invoicing you directly, and any invoiced amount is due immediately. Keeping an item after receiving a full refund, or pursuing both a platform refund and a chargeback for the same amount, is abuse of the process and grounds for enforcement under Section 7B.

5. Card prices and values

Prices, market values, portfolio totals, and trends shown in VeroMint come from third-party market data and our own calculations. They are estimates for information only — not appraisals, not offers to buy, and not financial or investment advice. We don’t guarantee their accuracy or completeness, and you shouldn’t make financial decisions based on them.

6. Event tickets

The event organizer is the seller of record for tickets. The organizer sets the refund policy shown at checkout, runs the event, and is responsible for it taking place as described. VeroMint provides ticketing technology. Tickets are delivered as QR codes by email and in the app. Each code admits one person once. Keep your ticket email private — anyone with the QR can use it. Refunds follow the organizer’s stated policy. If an event is cancelled, the organizer is responsible for refunding buyers. VeroMint’s per-ticket fee is not refundable to the organizer. Admission remains subject to the venue’s and organizer’s rules (age limits, conduct, capacity, safety). Vendor tables: applying is free; approval and table assignment are the organizer’s decision. Table fees are paid to the organizer.

The event organizer, not VeroMint, is solely responsible for the event itself, including its planning, safety, staffing, and everything that happens at the venue. This is true whether you buy a ticket through an account or as a guest, and even if you never see or accept a separate agreement with the organizer — VeroMint’s role for ticketed events is providing the ticketing technology, not organizing, hosting, or guaranteeing the event.

6A. Advertising

Sellers and organizers may purchase sponsored placements (home banner and event spotlight advertising) shown in the app and on veromint.app. Every placement is labeled "Sponsored." All content submitted for a placement is reviewed and approved by us before it goes live.

Purchasing a placement is governed by our separate Advertiser Agreement, which every advertiser accepts before their first purchase. Our review and approval of advertising content is a content-standards check, not an endorsement of the advertiser, their product, or any claim in their advertising.

We do not use ad networks, third-party ad SDKs, cross-app tracking, or behavioral targeting for any placement, and we do not target advertising to any user based on age or any other profile characteristic.

7. Content and conduct

7A. Content review and monitoring

Your consent to review. You agree that we may review content you submit to or send through the Service, including messages, listings, photos, profiles, reviews, and event submissions. Review may be performed by automated systems, by human reviewers, or both. We do this to keep the Service safe and to enforce these Terms.

What we look for. Review focuses on categories that put users or the Service at risk, including sexual content, threats and violent content, harassment, and scams or fraud, as well as other violations of these Terms or the law.

How it works. Automated systems may flag content for human review, and flagged content may be read by our staff. Enforcement follows Section 7B. Where the law requires it, or where we believe someone is at risk of harm, we may preserve content and report it to law enforcement or other authorities. As required by 18 U.S.C. § 2258A, we report apparent child sexual abuse material to the National Center for Missing and Exploited Children and preserve the related records as that law requires.

No obligation to monitor. We have the right, but not the obligation, to monitor or review any content. We do not promise to detect or remove any particular content, and reviewing some content does not obligate us to review all content. Nothing in this section makes us responsible for content posted by users.

Privacy. Messages on the Service are private between the participants, but they are not private from VeroMint to the extent described in this section. Message text is also processed by a third-party service provider under contract to VeroMint to perform the automated classification described above, as detailed in our Privacy Policy. By agreeing to these Terms, every sender and every recipient of a message on the Service consents to this review, which is intended to be a specific and conspicuous disclosure sufficient for consent in jurisdictions that require all parties to a conversation to consent to it being reviewed. Our handling of your information is described in the Privacy Policy.

7B. Enforcement

Actions we may take. Depending on the severity of a violation and the account’s history, we may take one or more of the following actions: a warning, a strike recorded on the account, removal or restriction of content or listings, temporary suspension of messaging or other features, a hold on an event or its ticket sales, temporary suspension of the account, permanent termination of the account, refusal of service, or a temporary, platform-wide pause on new account registration if we reasonably believe it is necessary to respond to abuse, fraud, or a safety incident affecting the Service as a whole.

Our discretion. We choose the action at our discretion. We are not required to apply these steps in order, and we may move directly to suspension, termination, or refusal of service for serious violations, including fraud, threats, sexual content involving minors, counterfeit sales, or repeated chargebacks.

Audit trail. We keep an internal record of moderation and enforcement actions, including the content at issue, the action taken, and the reason, so that decisions can be reviewed.

Contesting an action. If you believe an action was taken in error, you may contact us at the address in the Contact section, and we will review it. Our decision after review is final as to the Service.

Effect on money owed. Enforcement does not erase amounts owed. Pending orders, escrowed funds, and disputes are handled under Sections 3 and 4A even if an account is suspended or terminated.

7C. Copyright complaints

Designated agent. Our designated agent for copyright notices, registered with the U.S. Copyright Office's DMCA Designated Agent Directory (registration DMCA-1078166), is: DMCA Agent, VeroMinds LLC, 21000 Southbank St Suite 106 #1261, Sterling, VA 20165, phone (571) 724-1777, email copyrights@verominds.com.

If you believe content on the Service infringes your copyright, send a notice to the designated agent at copyrights@verominds.com, with the subject line "DMCA Notice," including: a description of the copyrighted work; a description and location (such as a link) of the material you claim is infringing; your contact information; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that the notice is accurate and that you are authorized to act for the copyright owner; and your physical or electronic signature.

Our response. On receiving a valid notice, we may remove or disable access to the identified material and will notify the user who posted it.

Counter-notice. A user who believes material was removed in error may send a counter-notice with the information required under 17 U.S.C. § 512(g)(3). Unless the complaining party notifies us that it has filed a court action seeking to restrain the user from the infringing activity, we will restore the material not less than 10 and not more than 14 business days after receiving the counter-notice, as required by 17 U.S.C. § 512(g)(2)(C).

Repeat infringers. We will terminate, in appropriate circumstances, the accounts of users who are repeat infringers.

8. Termination

You can stop using VeroMint and delete your account at any time. Sections that by their nature should survive (payments owed, disclaimers, liability limits, indemnity, governing law) survive termination.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE; THAT ITEMS SOLD BY USERS ARE AUTHENTIC, ACCURATELY GRADED, OR AS DESCRIBED; THAT EVENTS WILL TAKE PLACE AS ADVERTISED; OR THAT PRICE DATA IS ACCURATE.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEROMINDS LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICE — INCLUDING USER TRANSACTIONS, EVENTS, OR PRICE INFORMATION — EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF (A) US$100 OR (B) THE FEES YOU PAID TO VEROMINT IN THE 12 MONTHS BEFORE THE CLAIM AROSE. Some jurisdictions don’t allow certain limitations, so parts of this section may not apply to you.

11. Indemnity

You agree to defend and hold harmless VeroMinds LLC and its officers, employees, and agents from claims arising out of your listings, sales, purchases, events, content, or violation of these Terms or the law.

12. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to conflict-of-law rules. Disputes with VeroMint that can’t be resolved informally will be brought exclusively in the state or federal courts located in the Commonwealth of Virginia, and you consent to their jurisdiction and venue, except as provided in Section 12A.

12A. Arbitration; class action waiver

Agreement to arbitrate. You and VeroMint agree to resolve any dispute arising out of or relating to these Terms or the Service through binding, individual arbitration, instead of in court, except that either party may bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court for infringement or misuse of intellectual property.

Administration. Arbitration will be administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect. For claims of $25,000 or less, the arbitrator will decide the case on the parties’ written submissions unless the arbitrator determines a hearing is necessary. Filing fees follow the AAA Consumer Arbitration Rules’ fee schedule then in effect, under which a consumer claimant’s filing fee is capped and VeroMint pays a separate, larger filing fee as the business party.

Class action waiver. You and VeroMint each agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person’s claims.

Right to opt out. You may opt out of this arbitration agreement by emailing contactus@veromint.app within 30 days of the date you first agree to these Terms, stating that you decline to arbitrate. Opting out does not affect any other part of these Terms.

Severability. If the class action waiver in this section is found unenforceable as to a particular claim, that claim, and only that claim, may proceed in court, and the rest of this arbitration agreement still applies to all other claims.

Coordinated filings. If 25 or more similar arbitration demands are filed against VeroMint with consistent or coordinated representation across the demands, the filings will be treated as a mass arbitration under, and administered according to, the AAA’s Mass Arbitration Supplementary Rules then in effect, rather than proceeding as fully separate individual arbitrations from the outset. Nothing in this paragraph changes the individual, non-class nature of each claim.

13. Changes

We may update these Terms as the Service evolves. We’ll post changes here and update the effective date. For a material change — including a change to the eligibility and monitoring provisions in Sections 2 and 7A — we will send an email notice to account holders and provide at least 14 days’ advance notice before the change takes effect. Using the Service after a change takes effect means you accept it.

14. Contact

VeroMinds LLC
contactus@veromint.app